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Frequently Asked Questions
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What is Vimbetis ?
Vimbetis is a convenient solution for users who want to book a trip with just a few clicks on their smartphone. Key features include real-time vehicle tracking, booking and scheduling trips, and in-app payment options.
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Why use Vimbetis ?
Because Vimbetis saves you time and money by providing a user-friendly app on mobile phones. Users can book a trip with just a few clicks, they have several payment methods and can use any payment method at their convenience.
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How to download Vimbetis ?
On Google Play Store
1- Open the Google Play Store on your Android phone.
2- Insert Vimbetis on the search bar to find the application.
3- Tap on the app icon to access the details page.
4- Press the "Install" button to download the app.
5- Follow the instructions to accept the requested permissions and wait for the app to download.
On App Store
This version of the application is under development and will be available soon. -
What are the features of Vimbetis ?
1- Travel search available: the application allows you to search for available trips according to the destination, date and time of departure desired.
2- Ticket reservation: Users can book tickets directly from the app by entering travel information and making an online payment.
3- Ticket cancellation: Users can cancel booked tickets if necessary, subject to refund policies.
4- Reservation management: Users can see the details of their reservation, such as departure location, date and time, seat number and reservation status.
5- Reviews and comments: Users can leave reviews and comments on the application to help other users make an informed decision.
6- Real-time notifications: the app can send real-time notifications to inform users of delays or schedule changes, or to remind them of their bus departure time.
7- Real-time tracking: users can track the real-time location of their bus on the map, allowing them to know exactly when their bus will arrive.
8- Customer Support: The app can provide customer support options, such as the ability to contact customer service to ask questions or report issues.
9- Payment options: Users can choose between several payment options, such as Orange Money and MTN Mobile Money.
10- Offers and discounts: The app may offer exclusive offers and discounts for app users, which can help build customer loyalty and encourage future bookings. -
How do I delete an account on Vimbetis?
The user may request the permanent deletion of his account at any time by sending an e-mail contact@vimbetis.com and specifying:
His first and last name
The phone number associated with his Vimbetis
account The reason for deleting your account
A copy of an ID used to verify your account.
(+237) 640648620/670349166 
(+237) 640648620
serviceclient@vimbetis.com
Vimbetis