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Terms and Conditions of Use the Vimbetis

Date updated : 24/03/2023

Preamble

These general conditions of use are concluded between:

  • The manager of the Vimbetis application , hereinafter referred to as the "Vivyrium",
  • Anyone wishing to access the application and its services, hereinafter referred to as "user".

Article 1 - Principles

The purpose of these general conditions of use is to provide a legal framework for the use of the application and the Vimbetis site and its services. The Vimbetis website and app is a travel booking service .

  • The application publisher company is Vivyrium
  • Située à Nyalla Rail , Douala - Cameroun,
  • Adresse URL : https://vivyrium.com/fr/,
  • Email : vivyriument@yahoo.com,
  • Téléphone : (+237) 696057128 / (+237) 672236017,
The general conditions of use must be accepted by any user, and the use of the different platforms, namely the application and the site, constitutes acceptance of these conditions.

Article 2 - Evolution and duration of the general conditions of use

These general conditions of use are concluded for an indefinite period. the contract produces its effects with regard to the user from the use of the service.
The company Vimbetis reserves the right to modify the clauses of these general conditions of use at any time and without justification.

Article 3 - Access to the Vimbetis application

Any user with internet access can access the vimbetis.com site for free and from anywhere and download the application from Play store, which they can use on all Android devices. the costs incurred by the user to access it (internet connection, computer equipment, etc.) are not the responsibility of the publisher.
The various platforms and its various services may be interrupted or suspended by the publisher, in particular during maintenance, without obligation of notice or justification.

Article 4 - Responsibilities

The responsibility of the publisher cannot be engaged in the event of failure, breakdown, difficulty or interruption of operation, preventing access to the application or to the site or to one of its functionalities.
The site connection equipment is the sole responsibility of the user, who must take all appropriate measures to protect the equipment and data, in particular from viral attacks via the Internet. The user is also solely responsible for problems related to the misuse of the application and the data he consults.
The Publisher cannot be held responsible in the event of legal proceedings against the user :

  • due to the use of the site or any service accessible via the Internet;
  • due to non-compliance by the User with these general conditions.
The publisher is not responsible for damage caused to the user, to third parties and / or the user's equipment as a result of his connection or his use of the site and the application. The user renounces any action against the publisher as a result.
If the publisher were to be the subject of an amicable or legal procedure because of the use of the site or the application by the user, he may return against him to obtain compensation for all damages, sums, convictions and costs that may be returned against him could result from this procedure.
You are responsible for ensuring that your employees or other representatives using the application on your behalf have read and understood these General Conditions and any Additional Conditions, and agree to be bound by them. . _ _ No refunds will be made to anyone booking the trip through our platform. Anyone booking their trip through our platform will only pay for the trip once before the agency or the driver.
The company is not responsible for any inconvenience that may arise between the driver and the binder during the payment of the trips. All drivers agree to respect the travel prices set when creating their trip.
The prices of reservations and travel do not concern luggage which may increase the cost of transport.
Vimbetis dissociates itself from any loss of luggage related to trips booked through its platform.
The company has the possibility to suspend the account of any user or driver who uses the application in a negative way without respecting other users and passengers.

Article 5 - Intellectual property

All technical documents, products, photographs, texts, logos, drawings, videos, etc., are subject to copyright and are protected by the texts of laws in force in Cameroon on intellectual property. When they are handed over to our customers, they remain the exclusive property of Vimbetis, the sole owner of the intellectual property rights to these documents, which must be returned to it at its request.
Our customers undertake not to make any use of these documents, likely to infringe the industrial or intellectual property rights of the supplier and undertake not to disclose to any third party, except with the express prior authorization given by the publisher.
Unless otherwise stated, Vimbetis owns the intellectual property rights in the elements of the Website and Application subject to the license below. We do not grant you any right, license, title or interest in our intellectual property rights to which you may or may not have access.
We grant you a non-transferable, non-exclusive, revocable use to use the application and the site provided as part of our services as permitted by these Terms. This use Includes all updates, upgrades, new versions. The Services are protected by copyright, trademark and other laws of the countries. Nothing in these Terms gives you the right to use the Vimbetis name or any of the Vimbetis trademarks, logos, trade names and other distinctive features of the Vimbetis trademark. All rights, Title and interest in and to the Services are and shall remain the exclusive property of Vimbetis. If you fail to comply with all provisions, then you will be liable for all damages resulting from and affecting Vimbetis and all third parties. You agree not to modify, redesign, reproduce, adapt, display, distribute, translate, disassemble, reverse engineer or otherwise attempt to create derivative source code. of the application. Any comments, annotations or suggestions you may provide to us and our services are entirely voluntary and we will be free to use such comments, annotations or suggestions as we see fit without any obligation to you.

Article 6 - Hypertext links

The establishment by users of any hypertext links to all or part of the site is strictly prohibited by the publisher, the prior written authorization of the publisher, requested by email to the following address: serviceclient@vimbetis.com
The Publisher is free to refuse this authorization without having to justify in any way whatsoever its decision. In the event that the Publisher would grant its authorization, which is in any case only temporary and may be withdrawn at any time, without the obligation of justification to the charge of the Publisher.
In all cases, any link must be removed at the request of the Publisher. Any information accessible via a link to other sites is not under the control of the Publisher who declines all responsibility for their content.

Article 7 - Protection of personal data

Data collected

The personal data that are collected on this site are as follows:

  • Account opening: when creating the user's account: surname; first name; email address; telephone number; postal address, etc.
  • Connection: when the user connects to the application, the user records, in particular, his surnames, first names, connection data;
  • Profile : the use of the services provided on the website makes it possible to fill in a profile that may include an address and a telephone number;
  • Payment : as part of the payment of the products and services offered on the application, it records the financial data relating to the future payment of the winnings of the various registered drivers;
  • Identity document: as part of the creation of driver accounts and services offered on the application, it records the following data when creating the carrier's account, namely driving license, identity card, unique identification number and trade register number;
  • Communication: when the application is used to communicate with other members, data concerning the communications of the user is temporarily retained;
  • Cookies: Cookies are used in connection with the use of the Vimbetis application. The user has the possibility to disable cookies from the browser settings.


Use of personal data

The purpose of the personal data collected from users is to provide the services of the website, improve them and maintain a secure environment.
Specifically, the uses are as follows:

  • Access and use of the application by the user;
  • Management of the operation and optimization of the application;
  • Implementation of user support;
  • Verification, identification and authentication of data transmitted by the user;
  • Personalization of services by displaying advertisements based on the user's browsing history, according to his preferences;
  • prevention and detection of fraud, malware (malicious software) and management of security incidents;
  • Management of any disputes with users;
  • Sending commercial and advertising information, according to the user's preferences.


Sharing personal data with third parties

Personal data may be shared with third-party companies only in the following cases:

  • When the user uses the payment services, for the implementation of these services the website is in contact with the banking and financial companies (if this is the case) third parties with which it has contracts;
  • When the user publishes, in the free comment areas of the Platform, publicly available information;
  • When the user authorizes the website or application of a third party to access his data;
  • When the Platform uses the services of service providers to provide user support, advertising and payment services.
    These service providers have limited access to the user's data, as part of the performance of these services, and have the contractual obligation to use them in accordance with the provisions of the applicable regulations on the protection of personal data;
  • If required by law, the Platform may transmit data to respond to claims against the Platform and comply with administrative and judicial procedures.
  • If the platform is involved in a merger, acquisition, sale of assets or receivership proceedings, it may be required to sell or share all or part of its assets, including personal data. In this case, users would be informed, before the personal data is transferred to a third party.

Security and confidentiality
The website implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction, and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the application cannot guarantee the security of the transmission or storage of information on the Internet.

Implementation of users
' rights In application of the regulations applicable to personal data, users have the following rights, which they can exercise by making their request to the following address: serviceclient@vimbetis.com.

  • The right of access: they can exercise their right of access, to know the personal data concerning them. In this case, before the implementation of this right, the Platform may request proof of the user's identity in order to verify its accuracy;
  • The right to rectification: if the personal data held by the Platform is inaccurate, they may request the updating of the information;
  • The right to erasure of data: Users may request the deletion of their personal data, in accordance with applicable data protection laws.
  • The right to limit processing: users may request the Platform to limit the processing of personal data in accordance with the assumptions provided for by data protection law;
  • The right to object to
  • data processing: users may object to their data being processed in accordance with the assumptions provided for by data protection law;
  • The right to portability: they can request that the Platform hand over the personal data they have provided to transmit them to a new Platform.

Evolution of this clause
The platform reserves the right to make any changes to this personal data protection clause at any time. If a change is made to this clause, the website undertakes to publish the new version on its website. If the user does not agree with the terms of the new wording of the personal data protection clause, he has the possibility to delete his account.

Article 8 - Cookies

The Vimbetis site may automatically collect standard information. Any information collected indirectly will only be used to track the volume, type and pattern of traffic using this site, to develop its design and layout and for other administrative and planning purposes and more generally to improve the service we provide to you.

Article 9: Warranty clause

Vimbetis will always ensure that the app is available at all times and bug-free. However, it is used at your own risk. We provide all Services "as is" without warranties, express or implied, of any kind. We expressly disclaim all warranties and conditions, including any warranties relating to booking your travels, fitness for a particular purpose, availability, security, title, and non-infringement of intellectual property rights, without limitation, no guarantee that our application and our services will meet your requirements or that our application will remain free from any interruptions, bugs, inaccuracies and error-free. Your use of our services is at your own risk and you will be solely responsible for any damage resulting in loss of data or damage to your computer system. No advice or information, oral or written, obtained by you from our application or our services shall create any warranty or condition not expressly stated.

Article 10 - Applicable law

These conditions of use of the site are governed by Cameroonian law and subject to the jurisdiction of the Cameroonian courts except resolution of amicable resolution.

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